Customer Support

We believe trust starts with being easy to reach.

Whether you manage a hall, are part of a parish or village committee, or are looking to hire a local venue, the Simply Halls team is here to help. We're a UK-based service and we take pride in offering clear, friendly and human support.

How to Contact Us

Whatsapp

The simplest way to reach us is via Whatsapp: +44 7884575471

Email

We are also reachable via email: support@simplyhalls.co.uk

We aim to respond to all enquiries promptly during normal UK working hours.

Post

You can also post your letter to our registered office address:

GKR Solutions Limited

55 Chessfield Park

Amersham, HP6 6RU

United Kingdom

Get in Touch

You're welcome to contact us if you:

  • Manage or help run a village hall or church hall
  • Have questions about listing a hall on Simply Halls
  • Need help with bookings or enquiries
  • Want to understand how Simply Halls works
  • Have feedback or suggestions

No question is too small — especially if you're new to online booking systems.

Hall Owners, Trustees, Committee Members or Staff

If you are a hall secretary, trustee, parish councillor or volunteer, we understand that your time is limited and that trust matters.

We are happy to:

  • Explain Simply Halls in plain English
  • Provide written information you can share with your committee
  • Answer questions about costs, data protection or bookings
  • Help you decide whether Simply Halls is right for your venue

There is no obligation to list your hall and no cost for venue owners.

Hirers & Customers

If you are looking to hire a hall or have a question about an existing booking, please contact us and we'll point you in the right direction or liaise with the venue where appropriate.

Our Approach to Support

Simply Halls is built around community venues, many of which are run by volunteers. Our approach is:

  • Patient – we're happy to explain things step by step
  • Transparent – no hidden costs or unclear processes
  • Respectful – we work alongside existing systems, not against them

If you're unsure who to contact or what to ask, just send us a message — we'll take it from there.

Data & Privacy

We take data protection seriously. Any personal or venue information you share with us is handled responsibly and in line with UK data protection regulations. We only use contact details for purposes directly related to venue listings, bookings or support.

Further details can be found in our Privacy Policy.